ABOUT US
| Chariot Travels Private Limited is a full service travel company committed to outstanding service delivery since 1998. The company is licensed by Singapore Tourism Board (STB), an IATA- accredited travel agency and a member of the National Association of Travel Agents Singapore (NATAS). The Company is managed by a team of experienced professionals and is equipped with the latest IT systems in its reservations, accounting and communication functions. |
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OUR SERVICES
Inbound Services
Our Inbound Division has been serving the needs of travellers visiting Singapore with diverse needs since the last 15 years. Our commitment to service excellence has also earned us trust of some major airlines to handle their ground logistics and Singapore holiday package programs. With our own fleet of vehicles and a longstanding strong business relationship with hotels, attractions, F&B companies and other suppliers, we are able to offer competitive rates to our B2B partners around the world.
Services
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Value Propositions
Excellent service standards
We have in place a mechanism to collect feedback directly from our clients and agents. These feedbacks are reviewed and acted upon promptly to ensure maximum customer satisfaction.
Ease of Availability
We ensure that our clients and agents are able to reach us whenever they need our assistance. Our sales team can be reached via email, landline, mobile phones, instant messaging applications, live chat support on our website and social networks as well. Our operations staffs are on a standby round the clock to attend to our passengers’ needs.
Enquiry turnaround time
We respond to enquiries within a maximum of one working day. On an average, our revert time for an offline query is less than 90 minutes.
Competitive Rates
We understand the competitive nature of the industry and the need for competitive rates to materalise enquiries. We strive to provide competitive rates to all our partner agents and clients.
We are appointed handling agent for “Air India Holidays” and “Druk Air Packages” in Singapore.
Ticketing Services
We are the appointed ticketing agent of more than 20 reputable airlines. With our IATA-accreditation, we are able to directly purchase tickets from the majority of the airlines in Singapore. Our air-ticketing function is handled by professional staff with several years of experience. We are appointed PSA for Druk Air and Nepal Airlines for Singapore. We are also appointed Ticketing Sales Agent (Passenger) for Uzbekistan Airways and Sales and Marketing Agent (Passenger) for Air Timor and Yeti Airlines in Singapore.
Druk Air Representation in Singapore
Chariot Travels is Druk Air appointed Cargo Local Representative & Passenger Sales Agent (PSA) in Singapore.
Outbound Services
We provide services for group and individual travellers to South-east Asian countries and to the Indian Sub-continent at very attractive prices. Our strong rapport with overseas land operators and hoteliers has earned us a reputation of being a leading supplier in Singapore for “exotic destinations” for the South Asia region.
Incentive Tours
We are into planning and organizing Incentive Travel for both inbound and outbound programs. Incentive groups of any size can be handled by experienced staff.
B2B online portal
We procure and provide the most competitive rates to our B2B partners for worldwide hotels, airtickets, transfers, day tours and tour packages through our exclusive B2B online portal www. GlobalTravelSupplier.com. More than 500 travel agents worldwide have already registered and are benefitting from the portal.
Register today to enjoy the best of prices and services.
Contact Us
CHARIOT TRAVELS PTE LTD
101 Kitchener Road, #03-38 Jalan Besar Plaza, Singapore 208511
Fax: (65) 6338 8831
Facebook / Twitter: ChariotSG
